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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian Simpson

January 21, 2025

5  out of  5
rating by Brian Simpson
"I have to say that Hector Ortiz did a very fine job checking his rates against what I had and within 15 or 20 minutes I was convinced that State Farm was the way to go He saved me a lot of money in short order. T Hank you Hector"
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Anastazia T.

January 2, 2025

5  out of  5
rating by Anastazia T.
"Hector was really helpful and got me an excellent price on car insurance. Thank you so much!"
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Lenee Sorrell

December 30, 2024

5  out of  5
rating by Lenee Sorrell
"Hector was extremely helpful and helped me save on my car insurance, as well as, set me up with rental and life insurance. Wonderful experience!"
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Amanda Hall

December 30, 2024

5  out of  5
rating by Amanda Hall
"I had the pleasure of working with Cassie today, and she was so nice, and helpful as always. Brian, Cassie, and Marcus have helped me so much in 2024 with the process of getting a new roof, and insuring a new car. Thanks for always having my back!"
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Ira Horyna

December 4, 2024

5  out of  5
rating by Ira Horyna
"Never had a bad interaction with anyone at this office. Kierra helped me today and she did an excellent job!!"
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James Settle

December 3, 2024

5  out of  5
rating by James Settle
"We were welcomed hospitably, listened to with understanding of our needs and provided with products that have both saved us money and given us better coverage. Thank you, Hector."
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Auntie B

December 3, 2024

5  out of  5
rating by Auntie B
"We had too high insurance costs. It seemed unlikely that a local agent could do better than online, but Hector at State Farm got us prompt quotes, followed through with inquiries in tricky situations honestly and provided clear communication. Our quotes put us back into what we could afford. He explained jargon & policies we were unfamiliar with and made us only regret that we hadn't come earlier into the local office. Additionally, the front desk receptionist was fantastically helpful. The Drive Safe program turned out to be harder to sign into than we anticipated and she stayed helpful, kind and persistent without letting us feel an utter lack of competency at navigating something so new and unfamiliar. I apologize for not knowing how to spell her name, but maybe Kiere? What a fantastic set of folks. Girard is fortunate to have them."
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Kari West

November 25, 2024

5  out of  5
rating by Kari West
"Cassie was fantastic! She quickly answered my questions and helped me navigate and acct update."
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Amanda Novak

November 21, 2024

5  out of  5
rating by Amanda Novak
"Thank you Marcus Madison for saving us $50 on auto"
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Tina Knight

November 19, 2024

5  out of  5
rating by Tina Knight
"Hector Ortiz is a great insurance agent. He is very knowledgeable about all of the insurance options. He answered all of my questions. Very patient with me and friendly too. He took his time and explained everything to me because I really had no idea what I needed and he helped me and made sure that I completely understood what he had said. Made sure that I was getting all of the discounts that they offer. Just a great attitude and all around genuine person with treats others with respect. 100% would recommend Hector to everyone in need of insurance today."
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Alexandra Luben

November 12, 2024

5  out of  5
rating by Alexandra Luben
"Hector was very helpful and saved me money on my new insurance plan!!! 10/10 service"
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Chris Barnett

November 11, 2024

5  out of  5
rating by Chris Barnett
"Worked with Hector. He's a super nice guy. Very personable and extremely friendly. Would highly recommend to anyone in the market for insurance."
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Hunter Myers

November 2, 2024

5  out of  5
rating by Hunter Myers
"Hector was amazing and easy to work with! He tried to get me the best discounts he could, and he made the process so easy for me! I can’t thank him enough for being flexible with my schedule too! Great work, Hector!"
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Kayla Sizemore

October 8, 2024

5  out of  5
rating by Kayla Sizemore
"Marcus is always very helpful and friendly! Goes out of his way to help other people. Our family is very thankful of him ! Thank you Marcus and State Farm! You’re nothing short of amazing !"
We responded:
"Kayla, thank you for the shout out for Marcus. He does a great job getting you the coverage you need. "
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tim stewart

October 4, 2024

5  out of  5
rating by tim stewart
"Marcus Madison is a great agent and I appreciate his time! He's always very helpful!!"
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Kyra Reinhardt

October 3, 2024

5  out of  5
rating by Kyra Reinhardt
"Marcus was very friendly, helpful, and efficient! He made the process a breeze! Very happy with my coverage and his customer service!"
We responded:
"Kyra, we appreciate you leaving us a review! Marcus does a great job getting you covered quick and painless. "
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Ruth bolton

October 3, 2024

5  out of  5
rating by Ruth bolton
"Marcus waa very helpful. We had coverage within minutes. Not hours later."
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melissa guertin

September 30, 2024

5  out of  5
rating by melissa guertin
"Always a great experience working with Marcus. Highly recommend!!"
We responded:
"Melissa, thank you for taking the time to leave us a positive review! "
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Casey Rhue

September 18, 2024

5  out of  5
rating by Casey Rhue
"Very helpful and straight to the point of what I was being covered for and what I wanted on the policy. And did not get frustrated when I was slow to getting to the point"
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Rahab Ngatia

September 17, 2024

5  out of  5
rating by Rahab Ngatia
"Needed to switch my insuarance account and Hector was so nice in helping me make those changes. He walked me through the whole process and answered my questions. Thank you for all your help."
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Denise Richard

September 11, 2024

5  out of  5
rating by Denise Richard
"Marcus was great to work with and very helpful!"
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Heidi Masters

September 10, 2024

5  out of  5
rating by Heidi Masters
"Excellent customer service ..Great guy"
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Micah Dunn

September 9, 2024

5  out of  5
rating by Micah Dunn
"Marcus has incredible customer service. He was quick to respond and help me out."
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Lorraine Johnson

September 4, 2024

5  out of  5
rating by Lorraine Johnson
"Hector was very informative today and helped to save me lots of money on my car insurance"
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Austyn Carpenter

August 29, 2024

5  out of  5
rating by Austyn Carpenter
"Friendly staff understanding of what I needed on my insurance plan helped me get what I needed and explained everything I didn't understand"